1.We noticed that the recommended Age Grade of the ASIN is missing on the product(s) detail page.
Please update the product(s) detail page with the recommended Age Grading (the manufacturer_minimum_age attribute) identified on the ASINs third party test report in order to move forward with the approval process.
解决办法:Listing详情编辑页面缺少对产品的适用年龄描述,只需要在后台更新好即可。注意更新年龄需要和报告一致。
2.The CPC submitted is missing required information. To move forward with the approvals process for your product, please resubmit the document with the following updated information:
· US importer or domestic manufacturer name, mailing address, contact information located in United States
解决办法:美国进口商信息是现在CPC证书很容易出错的原因之一,不过并不难处理。把美国进口商的信息添加进去就可以了。
3.Contact information for the individual maintaining records, including name, full mailing address, email address, and telephone number.
解决办法:这个很简单,在CPC证书上加上测试结果维护联系人信息就可以了。
4.In order to list these toys on Amazon, please apply by submitting the following item.Please update CPSIA Warning Attribute in detail page..
解决办法:产品页面编辑页面CPSIA那栏没有填写内容,需要下拉选择适合自己产品的Warning警示语!
5.Please be informed that we are unable to move forward with the approval process until the following required documentation is provided:
Kindly provide the following outstanding items as per ASTM F963-17:
• 4.25- Battery Operated Toys
If you feel your product is exempt from the above sections/requirements, please provide a statement from your lab or regulation exempting your product for our review.
解决办法:电动玩具的测试标准,除了ASTM F963-16/17和CPSIA,还需要做电池部分的ASTM Section 4.25关于电池驱动和电池部分的测试,若测试报告缺乏这项测试,会导致无法过审。(产品是内置电池、外接干电池、USB供电、直插供电的都需要做这个测试项目)
总结:在联系检测机构进行CPC测试的时候,需找到经验丰富的业务员对接,一切按照亚马逊平台要求去做测试。
否则认证机构做出来的CPC报告虽是真实有效的测试报告,但是亚马逊就是不认,千万不要以你运营的思维去理解。
CPC在所有认证中属于比较特殊的认证,一般厂家提供的CPC证书没有用,多数需要贸易商自行处理。
“不要你觉得OK,而是要让亚马逊觉得OK”(亚马逊的审核员并不专业,但是有模板对照,只要模板没问题,就可以过审)
亚马逊要求CPC证书是属于商品安全审核!所以建议如果想要长期做玩具类产品和母婴产品的卖家,还是要将证书做好!
另外,被拒绝和审核时间长的朋友不必着急,目前来说只要提供CPC证书和报告后,在审核期到了还是没有回复也不会下架你的产品,仍然可以正常出单。